Includes bibliographical references (pages 210-211).

1 Join-Up: The Journey 1 -- A Story: The Mustang Mare 2 -- How to Achieve Join-Up 13 -- Join-Up: The Journey 22 -- Join-Up in the Workplace 23 -- A Corporate Experience: Paradyne 26 -- A Corporate Experience: Transit Mix 27 -- 2 Communication 32 -- Father and Son 35 -- Discovering the Language of Equus 37 -- Body Language 40 -- A Story: Cadillac 48 -- A Story: Reading Each Other 52 -- Round Pen 55 -- Why We Need Join-Up 61 -- Imprinting Our Young 64 -- A Story: Barlet 65 -- 3 Against Violence 67 -- Road to Columbine 71 -- Violence Through the Generations 75 -- A Story: PB 80 -- 4 Trust 83 -- What We Achieve Through Join-Up 83 -- A Story: Blushing ET 88 -- A Story: Tina 95 -- A Corporate Experience: CSX and Tropicana 102 -- A Story: Betrayal 106 -- 5 Respect 124 -- A Story: Brownie 124 -- Intrinsic Versus Extrinsic Learning 127 -- Blackboard System 133 -- A Story: The Trouble with Harry 142 -- A Story: Where Do I Sign? 145 -- 6 Good Parent 148 -- Infants 148 -- Spare the Rod 154 -- A Story: The Water Glass 156 -- A Story: There Are No Back Doors in Life 159 -- A Story: Margaret's Chore Chart 163 -- A Story: The Boy with Baggage 166 -- 7 Choice 174 -- Greg Ward 174 -- A Story: Don't Judge a Book by Its Cover 177 -- Crawford Hall 180 -- Muckers' Story 184 -- 8 Change 189 -- Art of Listening 189 -- Slow Is Fast 195 -- A Corporate Experience: Change and the Nature of Leadership 201 -- Simplicity 206 -- Power of Gentleness 208.