No one understands you and what to do about it Cover Image

No one understands you and what to do about it / Heidi Grant Halvorson.

Halvorson, Heidi Grant-, 1973- (Author).

Summary:

"Have you ever had the feeling that you're just not getting through to the person you're talking with, or coming across the way you intend to? You're not alone. Our usual approach is to just talk louder, to try harder to get our message through. This is almost always the wrong approach. Why? Because other people almost never see us the way we see ourselves. Fortunately, these distortions in perception are systematic, understandable, and surmountable. Heidi Grant Halvorson, bestselling author of Nine Things Successful People Do Differently and Focus, now shows you how to communicate effectively-despite these unintentional (yet widespread) distortions of perception. By better understanding how communication and perception really work, you'll learn to send the right signals at the right time, no matter who you're communicating with"-- Provided by publisher.

Record details

ISBN: 9781625274120
ISBN: 1625274122
Physical Description: 213 pages ; 21 cm
Publisher: Boston, Massachusetts : Harvard Business Review Press, 2015.

Content descriptions

Formatted Contents Note:

Part I Why It's So Hard to Understand Each Other -- 1 You Are Surprisingly Hard to Understand 9 -- 2 Your Observers Are Cognitive Misers (and So Are You) 21 -- 3 Two Phases of Perceiving People 41 -- Part II Lenses That Shape Perception -- 4 Trust Lens 65 -- 5 Power Lens 85 -- 6 Ego Lens 103 -- Part III Lenses for Particular Personalities -- 7 Eager Reward-Seekers and Vigilant Risk-Mitigators 129 -- 8 Clingy, Anxious Perceiver and the Aloof, Avoidant Perceiver 147 -- Part IV Being Seen, and Seeing Others, More Accurately -- 9 Correcting Bad Impressions and Overcoming Misunderstandings 165.