Treat me like a customer : using lessons from work to succeed in life / Louis Upkins.
Using a simple customer service principle, Upkins details how to be just as successful at home as a parent and spouse as a person is in the work environment.
Record details
- ISBN: 0310320291
- ISBN: 9780310320296
- Physical Description: 219 pages ; 21 cm
- Publisher: Grand Rapids, Mich. : Zondervan, 2009.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references. |
| Formatted Contents Note: | Foreword / by Bob Buford -- Preface -- Learning on the job -- Why you're having such a hard time -- What matters most to you? -- Do you really know your customer? -- Customer communication strategies -- Planning for great outcomes -- Your word is your bond -- World-class customer service -- Protecting market share -- When your customer gets upset -- Not just another meeting -- Never give up -- Nothing risked, nothing gained -- Success goes both ways -- Deliver a great product -- Celebrate your success --Building an enduring brand -- Imagine the best. |
Search for related items by subject
| Subject: | Marriage. Success in business. Success. Marriage. |
Available copies
- 1 of 1 copy available at NC Cardinal. (Show)
- 1 of 1 copy available at Iredell County Public Library.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Statesville Main Library | 158.2 UPK (Text) | 33114016425746 | Adult Nonfiction | Available | - |
