Treat me like a customer : using lessons from work to succeed in life / Louis Upkins.
Using a simple customer service principle, Upkins details how to be just as successful at home as a parent and spouse as a person is in the work environment.
Record details
- ISBN: 0310320291
- ISBN: 9780310320296
- Physical Description: 219 pages ; 21 cm
- Publisher: Grand Rapids, Mich. : Zondervan, 2009.
Content descriptions
| Bibliography, etc. Note: | Includes bibliographical references. |
| Formatted Contents Note: | Foreword / by Bob Buford -- Preface -- Learning on the job -- Why you're having such a hard time -- What matters most to you? -- Do you really know your customer? -- Customer communication strategies -- Planning for great outcomes -- Your word is your bond -- World-class customer service -- Protecting market share -- When your customer gets upset -- Not just another meeting -- Never give up -- Nothing risked, nothing gained -- Success goes both ways -- Deliver a great product -- Celebrate your success --Building an enduring brand -- Imagine the best. |
Search for related items by subject
| Subject: | Marriage. Success in business. Success. Marriage. |
Available copies
- 1 of 1 copy available at NC Cardinal. (Show)
- 1 of 1 copy available at Iredell County Public Library.
Holds
- 0 current holds with 1 total copy.
Show All Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Status | Due Date |
|---|---|---|---|---|---|
| Statesville Main Library | 158.2 UPK (Text) | 33114016425746 | Adult Nonfiction | Available | - |
Loading Recommendations...
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| 003 | CARDINAL | ||
| 005 | 20131130135901.0 | ||
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| 020 | . | ‡a9780310320296 ‡q(hardcover) | |
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| 082 | 0 | 0. | ‡a158.2 ‡222 |
| 100 | 1 | . | ‡aUpkins, Louis, ‡d1963- ‡0(CARDINAL)497206 |
| 245 | 1 | 0. | ‡aTreat me like a customer : ‡busing lessons from work to succeed in life / ‡cLouis Upkins. |
| 264 | 1. | ‡aGrand Rapids, Mich. : ‡bZondervan, ‡c2009. | |
| 300 | . | ‡a219 pages ; ‡c21 cm | |
| 336 | . | ‡atext ‡2rdacontent | |
| 337 | . | ‡aunmediated ‡2rdamedia | |
| 338 | . | ‡avolume ‡2rdacarrier | |
| 504 | . | ‡aIncludes bibliographical references. | |
| 505 | 0 | . | ‡aForeword / by Bob Buford -- Preface -- Learning on the job -- Why you're having such a hard time -- What matters most to you? -- Do you really know your customer? -- Customer communication strategies -- Planning for great outcomes -- Your word is your bond -- World-class customer service -- Protecting market share -- When your customer gets upset -- Not just another meeting -- Never give up -- Nothing risked, nothing gained -- Success goes both ways -- Deliver a great product -- Celebrate your success --Building an enduring brand -- Imagine the best. |
| 520 | . | ‡aUsing a simple customer service principle, Upkins details how to be just as successful at home as a parent and spouse as a person is in the work environment. | |
| 650 | 0. | ‡aMarriage. ‡0(CARDINAL)245285 | |
| 650 | 0. | ‡aSuccess in business. ‡0(CARDINAL)254968 | |
| 650 | 0. | ‡aSuccess. ‡0(CARDINAL)254966 | |
| 650 | 7. | ‡aMarriage. ‡2homoit ‡0(CARDINAL)245285 | |
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| 902 | . | ‡aMARCIVE 202309 | |
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